Frequently Asked Questions
Everything you need to know about bringing premium design into your home.
How long does shipping take for home decor items?
Standard shipping typically takes 3-7 business days within the continental US. For larger furniture pieces or delicate glass items, please allow up to 10 business days for specialized handling and delivery.
What is your return policy for PRINTWORKS products?
We offer a 30-day return window for all unused items in their original packaging. Please note that custom-printed textiles or personalized home goods are final sale unless they arrive damaged.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing. Our paper products are FSC-certified, and our home textiles use organic cotton and recycled fibers whenever possible to minimize our environmental footprint.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, our warehouse begins the fulfillment process, and we may be unable to make changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.